Shield Home

Protection and Support for Your Home Technology

We make managing IT easy. You just need a plan.

Starter

Free and Easy

Free

Customer Portal
Ticket Portal
Remote Support Tool
Limited Monitor Scan
Self Help Tools
Quick Contact Form

Plus

Protection for Less

$4.75/pc/month

Customer Portal
Ticket Portal
Remote Support Tool
Limited Monitor Scan
More Self Help Tools
Quick Contact Form
Faster Response
Tech Chat
Upgraded Anti Virus
Discounted Support Rates

Elite

Backup and Support

$60/pc/month

Customer Portal
Ticket Portal
Remote Support Tool
Limited Monitor Scan
All Self Help Tools
Quick Contact Form
Update Managment
Faster Response
Tech Chat
Upgraded Anti Virus
Discounted Support Rates
Unlimted Remote Support
1 TB Managed Data Backup
Managed Security/AV

Fortress

Full Protection All Around

$240/network/month

Customer Portal
Ticket Portal
Remote Support Tool
Limited Monitor Scan
More Self Help Tools
Quick Contact Form
Update Management
Faster Response
Tech Chat
Upgraded Anti Virus
Discounted Support Rates
Unlimted Remote Support
1 TB Managed Data Backup
Managed Security/AV
Network Management
Business Class Response Times
Router/Switch/Wifi Access Points
Unlimted Remote Support
- All devices

Why Shield Home

Our mission to continue supporting home users

Since 2013, PC-Protechs has been helping home users with their critical technologies. Although we provide many businesses with an IT department resource, we continue to provide that same reliability and affordability to our home technology customers.

Shield and it’s 4 different levels allow you to pick the level of service you require to protect, manage, and support your technologies and users at home.

Key features of Shield for home

Customer Portal

It's all here

The customer portal allows you to see all the transactions with us regarding your tickets, estimates, and invoices.

Tray Tools

Help yourself or create a ticket

The system tray icon has tools for you to submit a ticket to us or make quick fixes to your computer. The options are different for each plan.

Chat with Support

Have an inquiry, send us a message

If available, you can speak with our tech support team directly from your computer. Some requests may be turned into tickets to keep our staff efficient.

Remote Support

Support can be fast and affordable

With our remote support tools, you can get more support for less. Remote access means no trip charges and no wasted time. Remote access is even unlimited in supported plans.

Shield Upgrades

More protection is available

Whether you need an upgraded anti-virus solution, a managed anti-virus, data back up, or a network overhaul, PC-Protechs can help you with that.

Sign Up here

Pick a plan

Submit your information here and we will send you the instructions to get started. A PC-Protech technician will contact you and walk you through the setup and use process.

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